shipping

Regular shipping is charged at a flat rate of $8.95 per order Australia-wide.

Express Post shipping within Australia is charged depending on the order weight as follows:

$10.95  0.5kg or less
$13.95 0.5kg to 1kg
$19.95 1kg to 2kg
$22.95 2kg to 3kg
$26.95 3kg to 4kg
$30.95 4kg to 5kg

Please note that the packaged weight of the products are more than their nett weight. For example, 2 x 250g Wild Blueberry will have a shipping weight of 2 x 285g = 570g.

Shipping within New Zealand is a flat rate $8.95. All orders ship from Auckland.

Unfortunately, we are currently unable to provide international shipping to countries other than Australia and New Zealand.

picking up orders

Unfortunately, we don’t provide a way for orders to be picked up.

Our warehouses are located in Sydney and Auckland and our office is in Perth. Our warehouses do not allow orders to be picked up and we do not keep any stock at our office in Perth.

delivery times

Our Australian warehouse is located in Sydney and we use Australia Post for shipping. Orders received before 7am AEST will usually be dispatched that day if it is a working day. If you live in Sydney, Melbourne or Brisbane, you can expect delivery within 3 working days for regular post. Other parts of Australia can typically expect delivery within 3-10 days depending on where you live. Express post times are typically within 2 working days from dispatch if you live in a mainland capital city.

Deliveries to New Zealand are dispatched from our Auckland warehouse and we use NZ Post for shipping.

Please note that we occasionally run out of stock and have products available to purchase on backorder while more stock is arriving. When this happens, your entire order will not be shipped until all products in your order are available.

returns

If you are not satisfied with one of our products, please return it to us in its original condition, unopened within 30 days of receipt. We will then either replace the product or refund you the purchase price using the original payment method. Please note that we cannot refund shipping costs and returns are made at your own cost.